Virtual Experience Centers (VECs) provide a dynamic platform to showcase your innovations and capabilities. However, they can sometimes lack depth due to static, one-dimensional content. Introducing a GenAI virtual sales rep into your VEC can bridge this gap, serving as an interactive tour guide that enriches the visitor experience. What
What is a Virtual Customer Experience Center (VEC)? Picture this: you step into a 3D environment and explore a company’s entire offerings as if you were physically there. Hotspots guide you to areas of interest, where you can interact with exhibits to trigger simulations to have a better understanding of
When it comes to building a Customer Experience Center, you’ve got options: Physical, Virtual, or a Hybrid of both. Each has its unique advantages and challenges. But how do you decide which one aligns with your business goals? Let’s break down the key differentiators to help you make an informed
Customer Experience Centers (CECs) serve as catalysts for deepening customer relationships. A customer invited to a CEC gets a first-hand experience of interactive showcases, real-life use cases, and ready-to-use demos. In a CEC, physical space and digital experience design merge. Customers can meet and co-innovate with solution experts and executives
